Guest Safety

2. a commercial establishment offering lodging to travelers and sometimes to permanent residents
4. All hotels and lodging establishment are responsible for ensuring this
5. must be given proper attention. Call the hotel doctor at once.
6. Suspicious Object that could potentially destroy establishments
7. a person whose name and address is registered on the registry maintained by the hotel and who is the bona fide occupant of a room of the hotel.
10. given to a guest in a hotel in order to open or lock the door of their room
13. a publicly available combination of house rules and a contract between hotels and guests.
17. an unfortunate incident that happens unexpectedly and unintentionally
18. the action of stopping something from happening or arising(i.e a fire)

1. guests' belongings which have either gone missing or guests have left behind
3. Items that are important to guests, should be kept in lockers
8. a person thought to be guilty of a crime or offense in an hotel incident for example theft.
9. the tools that help you track, measure, and improve the performance of the front office and the overall business(it can also a concern addressed by the customers.
11. also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors.
12. The most disastrous thing to happen to a hotel
14. is an individually secured container, usually held within a larger safe or bank vault.
15. a dangerous or serious situation, such as an accident in a hotel like death of aguest.
16. Opening Keys must be left in the custody of the ____