Guest Service Refresher

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Across
  1. 1. Friendliness______
  2. 4. What is the sixth prairie gold tier?
  3. 5. What is the first prairie gold tier?
  4. 6. The A in jackpot
  5. 8. The J in jackpot
  6. 9. The T in jackpot
  7. 10. Lend a __________ Hand
  8. 11. $15 in slot play is how many reward points?
  9. 13. The R in our Core Values
  10. 16. The P in jackpot
  11. 19. Deliver the _______
  12. 21. The C in jackpot
  13. 22. Third step to Service Excellence
  14. 23. The K in jackpot
  15. 25. What is the eighth prairie gold tier?
  16. 26. _______ and acknowledge at 10 feet
  17. 27. What is the ninth prairie gold tier?
Down
  1. 2. The I in our Core Values
  2. 3. The T in our Core Values
  3. 7. What is the third prairie gold tier?
  4. 12. What is the seventh prairie gold tier?
  5. 14. What is the fifth prairie gold tier?
  6. 15. What is the second prairie gold tier?
  7. 16. What is the fourth prairie gold tier?
  8. 17. At six feet we are to say what?
  9. 18. The E in our Core Values
  10. 20. The O in jackpot
  11. 24. If I have 351,482 tier points what tier player am I?