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Across
  1. 4. Managing your emotions helps you with your _________s with others.
  2. 6. __________ emotions helps you effectively manage yours or other people's moods.
  3. 9. Understanding emotions involves being able to identify changes in other peoples emotions when ________ interacting with them.
  4. 10. People who can solve problems about emotions, or problems requiring the use of emotions, can better ____________ effectively.
Down
  1. 1. If you do not ________ your emotions, it may lead to consequences.
  2. 2. The EI model is ______-______
  3. 3. A natural state of mind obtained from one's circumstances, mood, or relationships with others.
  4. 5. A term used to refer to such mental abilities as thinking, reasoning, problem solving and adapting effectively to one's environment.
  5. 7. Your answer on the emotional intelligence test is selected on a _______ ______
  6. 8. There are ______ branches of abilities which are used in emotional intelligence.