Across
- 2. The type of vehicle that transports disabled automobiles to a new destination (2 words)
- 4. An acronym; requires that you firmly, but kindly, educate the caller of a policy while you do not accommodate their request
- 8. "Are you and your vehicle in a ____ location?"
- 9. HONK's upcoming client that will launch in February 2023 (2 words)
Down
- 1. The ability to understand and share the feelings of another.
- 3. HONK's client that focuses on lockout services only
- 5. Last name of HONK's CEO
- 6. HONK's oldest and highest producing client
- 7. To use a hydraulic powered retractable cable to move a vehicle
- 10. HONK's new recognition platform