Across
- 2. The goal: not too hot, not too cold, just right.
- 4. What we call our people (because “employees” doesn’t fit our culture).
- 6. Taking responsibility and following through.
- 9. Earned, protected, and never taken for granted.
- 11. Step up, take initiative, help others follow.
- 13. The part that helps make “cooling” actually happen.
- 15. The feeling when you know you did it right.
- 16. The electrical “gatekeeper” that lets power flow when it’s time.
- 18. Our home base for training, learning, and leveling up.
- 19. You can’t have comfort without this moving the right way.
Down
- 1. Doing the right thing, even when nobody’s watching.
- 3. Customer assurance review and evaluation
- 5. Big equipment that keeps large spaces comfortable.
- 7. By choice, not by chance
- 8. Our philosophy focused on growing and retaining our Associates and our customer base
- 10. How we treat each other when things are easy and when they’re not.
- 12. Getting better today than we were yesterday.
- 14. Showing up, solving problems, and taking care of people.
- 17. When the win is “we,” not “me.”