Across
- 5. Check invoices and billing history here
- 6. What type of question addresses big picture issues?
- 8. Shortened form of the term “electronic learning”.
- 10. Face the customer, maintaining eye contact, and avoiding interrupting are best practices ____ Listening.
- 11. Private label soaps and skincare
Down
- 1. Rate at which customers stop doing business with us
- 2. HDS Employees proudly wear their ____
- 3. specific measurable steps taken to advance toward the goal
- 4. Preparing for a call you, complete one of these
- 7. Shortened form for Capital Expenditure
- 9. provides the sales teams the ability to competitively price match in real-time
