Across
- 2. The process of discussing something with someone in order to get their advice or opinion, so that a decision can be made that is acceptable to all involved.
- 3. The recognition that everyone is different and has different needs, so appreciating and respecting individual differences such as a person's faith, diet, ethnicity and customs.
- 6. When bacteria (germs) invade the body and cause a disease or illness.
- 8. A type of non-verbal communication through body posture, facial expressions, gestures and eye contact.
- 11. The unjust and unfair treatment of individuals based on their differences, such as race, religious beliefs, disability or gender.
- 12. Enabling individuals to have the same rights, access and opportunities as everyone else regardless of genders, race, ability, age, sexual orientation or religious belief.
- 13. Anything that could cause harm, e.g. a faulty piece of equipment or a particular activity.
- 16. Handling Using the correct procedures when physically moving any load by lifting, putting down, pushing or pulling e.g. transferring a patient from a chair to a bed.
- 17. Excluded from participating, feeling unimportant and not wanted by the majority of people.
- 19. When bacteria spread onto food from another source, such as hands, work surfaces, kitchen equipment and utensils, or between cooked and raw food.
- 20. Criminal record checks carried out by the Diclosure and Barring Service to help prevent unsuitable people working in health and social care services.
- 22. Someone who speaks on behalf of an individual who is unable to speak up for themselves.
- 23. Practices that keep you and your surroundings clean in order to prevent illness and the spread of disease.
- 25. All the actions taken within a care setting to protect individuals.
- 26. A dislike of, or negative attitude towards, an individual, often based on ill-informed personal opinion. E.g. racial prejudice and homophobia.
- 27. The process that enables individuals to take control of their lives and make their own decisions; giving someone confidence in their own abilities.
Down
- 1. When someone gives up trying as a result of consistent lack of achievement or reward. They come to believe that it is not worth trying because they will fail anyway.
- 4. Measures taken to reduce the risks of danger, harm and abuse.
- 5. Specialist or technical language or terms and abbreviations that are difficult for non-specialists to understand.
- 7. Someone who is less able to protect themselves from harm due to, e.g mental health problems or physical or learning disability.
- 9. The process of evaluating the likelihood of a hazard actually causing harm.
- 10. Thin tubes that surround a flexible needle that is inserted into a vein to administer medication from a drip.
- 14. Having the ability to identify with another person's situation and understand how they may be feeling or thinking.
- 15. Limits access to or places restrictions on sharing certain types of sensitive information so that it is kept private and can only be accessed by those who need to be aware of it.
- 18. When an individual tells you directly, or indirectly through their behaviour, that they have been, or are being, abused.
- 21. Tiny, microscopic organisms. Some can cause infection or disease.
- 24. Involving people in their care to ensure they are treated fairly and are not excluded, for example, making care services accessible by providing disability access such as wheelchair ramps or information in Braille or a range of difference languages.