health thing

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Across
  1. 2. providing feedback in a manner that acknowledges both the positives and where there is room for improvement
  2. 3. preconceived opinion that is not based on reason or actual experience
  3. 8. a style of communication that focuses on the feelings or beliefs of the speaker
  4. 9. an intervention in a dispute in order to resolve it
  5. 10. the sense of belonging to a community and having the rights and responsibilities that come with it
  6. 12. a discussion aimed at reaching an agreement
  7. 13. the informal or formal process that two or more parties use to find a peaceful solution to their dispute
  8. 15. a serious disagreement or argument
  9. 17. a relationship between friends
  10. 18. the state of keeping or being kept secret or private
  11. 19. a conflict involving two or more people
  12. 20. the process of working together to the same end
Down
  1. 1. an agreement or a settlement of a dispute that is reached by each side making concessions
  2. 4. the function assumed or part played by a person or thing in a particular situation
  3. 5. giving full attention to the speaker
  4. 6. the way in which two or more people or groups regard and behave toward each other
  5. 7. the process of communicating nonverbally through conscious or unconscious gestures and movements
  6. 11. a type of conflict resolution where people in the same age-group help to resolve conflicts between groups or individuals
  7. 14. the successful conveying or sharing of ideas and feelings
  8. 16. the ability or willingness to tolerate something