Across
- 4. your feelings with the right to express / Passive Communication
- 6. skills to communicate with others / Communication Skills
- 7. to resist peer pressure / Resistance Skills
- 8. you are listening to someone respectively / Active Listening
- 9. communication with a hostile tone / Aggressive Communication
- 10. a problem between two people / Conflict Resolutio
Down
- 1. in a dispute in order to resolve it / Mediation
- 2. person's feelings / You-Message
- 3. that is not based on reason or actual experience / Prejudice
- 5. communication with a hostile tone / Passive-Aggressive Communication
- 11. feelings / I-Message