Across
- 3. opinion that is not based on reason or actual experience
- 8. required to resist peer pressure
- 9. indirect communication with a hostile tone
- 11. expressing yourself affectively
- 13. expressing your feelings with the right to express
Down
- 1. direct communication with a hostile tone
- 2. other person's feelings
- 4. when you are listening to someone respectively
- 5. solving a problem between two people
- 6. the skills to communicate with others
- 7. when someone is pressuring you to do something
- 10. intervention in a dispute in order to resolve it
- 12. our feelings