Across
- 2. Our customers are everything to us
- 5. important mood or state of mind for CS work
- 8. "We prefer ___" celebrate accomplishments
- 9. "we Are_____" - open, honest, and candid
- 11. The thing we miss most about being in office
- 12. The tool used to talk to our customers
- 14. solving a dispute or problem
Down
- 1. Zoro's indispensable employees
- 3. All You Need to Make Your Business Go
- 4. Understand and share the feelings of another
- 6. outstanding service received at Zoro
- 7. "Take ____" - to be empowered & accountable
- 10. Zoro management feels this for each of you
- 13. Everyone's favorite ERP system