Help! I Need Customer Service!

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Across
  1. 2. At the Customer Service desk, you can make a payment on your store _______ account.
  2. 4. To make a return at a store, look for the _______ Service desk.
  3. 7. "I bought the wrong size shirt. Could I _______ it for a larger size?"
  4. 10. A Customer Service _______ solves problems and handles complaints from customers.
  5. 13. "This lamp is broken. It got _______ during delivery."
  6. 14. To take a product back to the store
Down
  1. 1. When you return a product at a store, the sales associate may ask if you have a _______.
  2. 3. "I'm sorry. I can't give you a refund, but I can give you _______ _______."
  3. 5. Sometimes Customer Service is called "_______ Services."
  4. 6. During special sales or holidays, you may have to _______ in line at Customer Service.
  5. 8. Abbreviation for Customer Service Rep
  6. 9. "Did you pay by credit or _______?"
  7. 11. Get money back
  8. 12. The service representative asks, "_______ I help you?"