Hi Ms Murray

123456
Across
  1. 3. Job factors that dissatisfy when absent but do not contribute to satisfaction when they are present.
  2. 5. Turnover has decreased 10% four months after the manager instituted a new training program. At which step is he in the rational decision making process
  3. 6. Carrying out plans and helping employees to work effectively.
Down
  1. 1. Getting people to believe in the company's goals and work together to accomplish them.
  2. 2. Business structure in which all authority and responsibility can be traced in a direct line from the top executive down to the lowest employee level.
  3. 4. All the materials and products a business has on hand for use in a production and available for sale.