Across
- 3. More than 1 application at one time
- 7. If a customer doesn't send in requested documents within a set timeframe, their application will be
- 9. I live in Spain, what application type must I use
- 10. This can be used to work out your nationality
- 11. We cannot comment on this and must send an email to CSMT if a customer questions their
Down
- 1. A customer must get a countersignature when they have this
- 2. We don't deal with this and must transfer the call to Teleperformance if a customer enquires about it
- 4. To apply for a child's passport, the applicant must have
- 5. Only adults can apply using this service
- 6. If a passport has been washed, it is classed as
- 8. If a customer can pass DPA questions, they have this to gain information about an application