HMPO Client Training Day 2

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Across
  1. 3. What type of flyer would request a jumbo passport?
  2. 4. How many sections are there on a paper application?
  3. 6. What is the reference for the English paper application?
  4. 8. How many pounds does secure delivery cost?
  5. 10. The E in SE04 stands for what?
  6. 12. Knowledgebase can be accessed on which system?
  7. 13. ICH is an internal reference, how do we refer to this team to customers?
  8. 15. What section of the paper application can someone report a lost or stolen passport?
  9. 17. What type of passport has 34 pages?
  10. 18. How many sections are there on the paper application?
  11. 20. Applications must be completed in what?
  12. 21. A person who is travelling between incompatible countries can apply for what type of passport?
Down
  1. 1. A braille sticker is what?
  2. 2. Name one of the passport offices
  3. 5. £58.50 is the price of which type of passport application?
  4. 6. What type of Royal Mail delivery will documents be returned by, if not by secure delivery?
  5. 7. £85 is the cost of which paper application?
  6. 9. Who is the courier for UK secure delivery?
  7. 11. How many pages does a jumbo passport have?
  8. 14. The S in CSMT stands for what?
  9. 16. A person who has lost their passport on multiple occasions would be asked to apply for what?
  10. 17. Passports issued from 29th Jan 2022 must be what by the applicant?
  11. 19. What is one of the reasons a passport would be considered as damaged?