HMTW Patient Access Crossword Puzzle

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Across
  1. 2. A request for your health insurer or plan to review a decision or a grievance again.
  2. 3. The amount that must be paid for your health insurance or plan
  3. 5. A group of healthcare providers (doctors, hospitals, etc.) that your insurance plan has contracted with, and using providers within the network can often save you money.
  4. 8. The percentage of the cost of covered services that you pay after you've met your deductible.
  5. 9. The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services.
  6. 11. A request for payment from your insurance company after you've received healthcare services.
  7. 12. A fixed amount you pay for a specific healthcare service, like a doctor's visit, after you've met your deductible.
Down
  1. 1. A federal health insurance program for people age 65 and older and certain younger people with disabilities
  2. 4. The amount you pay for covered healthcare services before your insurance plan starts paying.
  3. 6. The regular payment you make to maintain your health insurance coverage, usually monthly.
  4. 7. A complaint that you communicate to your health insurance plan.
  5. 10. A benefit your employer, union or other group sponsor provides to you to pay for your health care services.