HOS-BELL-TALITY

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Across
  1. 1. Number one opportunity area for restaurarants based on customer feedback
  2. 5. paired with________________________
  3. 6. General Guideline for dealing with upset guest: Be______
  4. 9. BELL, Highest Achievement a Restaurant/RGM can attain
  5. 10. what is delivered when you get a 5 star review
  6. 12. ___________________the Experience is the Challenge
  7. 14. General Guideline for dealing with upset guest: Be_____
  8. 18. Moments, M in Mas
  9. 20. Foster moments of _____________________thru hospitality
  10. 21. A in LAST
  11. 22. , S in Mas
  12. 23. T in LAST
  13. 25. General Guideline for dealing with upset guest: Be___
  14. 28. and Delight, Step three of the Make Up Process
  15. 29. Step two of the Make Up Process
Down
  1. 2. Step four of the Make Up Process
  2. 3. Visits, How we drive more transactions
  3. 4. A highly satisfied survey will now be called a "perfect_____________"
  4. 5. human________________________
  5. 7. S in LAST
  6. 8. _____________transactions is a 2025 Brand Obsession
  7. 11. L in LAST
  8. 13. Offers are the new recovery option available for restaurants on The Loop form
  9. 15. Step one of the Make Up Process
  10. 16. Loop emails are sent to your inbox for you to take
  11. 17. General Guideline for dealing with upset guest
  12. 19. FIRST SERVICE ALWAYS, Taco Bell 2025 Mantra
  13. 24. A in Mas
  14. 26. Mini moments of________________
  15. 27. BELL, Founder of Taco Bell