Across
- 2. someone talking about your business
- 4. doing your job well
- 5. workers you encounter while in a business
- 6. making a customer happy
- 9. doing your job the same every time
- 11. ability to understand others feelings
- 12. seeing someone while in a business
- 14. an employee that mainly works with customers
Down
- 1. important part of businesses service
- 3. a written plan to help employees provide quality service
- 7. assistance provided by a business
- 8. workers you dont encounter while in a business
- 10. the action of helping or doing work for someone
- 13. a person staying somewhere other than their home
- 14. someone buying something from a business