Hospitality and Tourism

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Across
  1. 3. ____ Level: Advanced/highest level employees
  2. 4. Customer
  3. 10. Online conference using video cameras to link individuals
  4. 12. ____ Level: mid-level employees
  5. 13. Travel document required for international travel
  6. 14. Easily spoken or written language understanding
  7. 17. ______ of House- Employee only portion of the industry
  8. 20. Items of importance to cultures and civilizations
Down
  1. 1. Recording video camera linking to the internet
  2. 2. ______ of House- Patron accessible portion of the industry
  3. 5. Act of traveling and visiting a new area
  4. 6. Public ______: Strife or conflict in an area
  5. 7. Travel within the home country
  6. 8. Travel outside the home country
  7. 9. Electronic interactive advertisement or information center
  8. 11. Assigning responsibilities to different individuals to divide the workload
  9. 15. Saving of money, resources, or commodities
  10. 16. Reception and care of guests
  11. 18. _____ Level: Beginner level employees
  12. 19. Fun and enjoyment