Hospitality and Tourism Vocabulary

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Across
  1. 2. Image Public perception of a business
  2. 5. Policy's and producers Rules/ regulations that protect a business
  3. 7. Release Announcement made by a business sent to the media
  4. 9. All of the clients of a business
  5. 11. Promise that product will meet standards or be taken back
  6. 14. Ads Advertisement that runs across a website
  7. 15. summary Statement that outlines points in a large document like a marketing plan
Down
  1. 1. Businesses who serve for people that are away from home
  2. 3. A wrong action that can't be attributed to a lack of knowlege
  3. 4. Function of moving and selling goods from producer-consumer
  4. 6. Flow Amount of money going in or out of a business
  5. 8. Jobs or task consisting of 1+ elements in one locations
  6. 10. Used to describe the quality of a product
  7. 12. Size Number of buyers and sellers
  8. 13. Channel Methods a company used to market its products