Hospitality Industry

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Across
  1. 2. Asking for something needed by a guest.
  2. 6. Details provided to guests.
  3. 7. A concern expressed by a guest.
  4. 9. Welcoming a guest upon arrival.
  5. 10. in Process of registering a guest upon arrival.
Down
  1. 1. Booking a room or table in advance.
  2. 3. Friendly conversation with guests.
  3. 4. Saying goodbye to a guest.
  4. 5. Paying attention to what a guest says.
  5. 8. Giving help to a guest.