Hospitality & Tourism Final Exam Review

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Across
  1. 4. Must make dining and other reservations for patrons, and provide information about local features.
  2. 5. Must lead individuals or groups on sightseeing tours.
  3. 8. A tour & ticket ____ must make reservations and sell tickets to passengers, check baggage, and direct passengers.
  4. 9. Must handle baggage for guests at hotels, welcome guests, and escort them to their rooms.
  5. 11. Must direct the preparation, seasoning and cooking of all food dishes.
  6. 12. Must sell or collect admission tickets or passes from patrons.
Down
  1. 1. Duties in this pathway include registering guests, delivering sales presentations, cleaning rooms, and managing staff.
  2. 2. Careers in this pathway revolve around the entertaining of guests and tourists.
  3. 3. Careers in this pathway focus on the preparation of food products, as well as the management of the food and beverage industry.
  4. 5. Must communicate with customers to establish destination, transportation, travel dates, costs, and accommodations in order to plan their trip.
  5. 6. Must help with the design, construct displays, display cases and models in a zoo/aquarium/museum.
  6. 7. Must greet customers, show them to the table, and provide them with menus.
  7. 10. Does not have any educational requirements, just be CPR certified.