Hospitality Vocabulary for Unit 2

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Across
  1. 2. title used for women
  2. 3. formal way of greeting a guest
  3. 4. how to address a man
  4. 10. title used for men
  5. 11. offer to help
  6. 12. extra bags
  7. 13. respectful speech
Down
  1. 1. the mood of a place
  2. 5. yourself tell someone your name
  3. 6. first greeting to guest
  4. 7. how someone is addressed
  5. 8. enclosed area of the car
  6. 9. how to address a woman
  7. 14. another word for bags