Hospitality WIFI Crossword

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Across
  1. 1. The portal where guest reservation names and devices are located
  2. 5. The AAA State status shown when guests HAVE signed into the Splash Page
  3. 6. The upgraded wifi plan a guest pays an additional charge for
  4. 7. The process of manually adding a guest device to our system
  5. 10. The most used Access Point Controller (2 words)
  6. 11. The SSID for Extended Stay America
  7. 12. The page a guest must log into to fully access the wifi (2 words)
  8. 13. A device setting know as a ______ MAC Address that creates a slightly different address for the device
Down
  1. 2. The portal where guests are seen as Pending/Valid
  2. 3. The opposite of whitelist, a guest has been blocked from access the wifi
  3. 4. The Status utilized when opening a ticket
  4. 5. The portal where tickets are created
  5. 8. The web-based phone system where your interactions/calls will occur
  6. 9. The AAA State status shown when a guest has NOT gone through the Splash Page
  7. 13. The least used Access Point Controller