Across
- 1. a staff member who helps guests with their luggage
- 2. bed. a single bed on wheels that folds up
- 5. breakfast. free of charge
- 8. full, no vacancies
- 10. a person that is staying a the hotel.
- 11. bed. a bed large enough for two people
- 13. small booklets that provide information on the local sites and attractions.
- 14. local facilities such as stores and restaurants
- 15. desk the place where guests go to check in and out and to get
- 16. amount paid ahead of time to secure a reservation.
Down
- 1. violent or careless acts)
- 3. things for tourists to see and do
- 4. return the keys and pay for the bill
- 6. charge money a guest owes for repairs to hotel property (when caused
- 7. arrange to stay in a hotel
- 9. and breakfast. a home that offers a place to stay and a place to eat
- 12. go to the front desk to receive keys
- 13. bags and suitcases packed with personal belongings
- 14. rooms two hotel rooms with a door in the centre
- 15. a level of the building.