Hotel Busy Work

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Across
  1. 1. Shaped like a spade
  2. 3. need a wristband for this
  3. 4. 3 of them in the hotel
  4. 9. 5 of them in the hotel
  5. 10. 12pm
  6. 12. reservation ID
  7. 13. 3pm
  8. 14. food place
  9. 16. these items are the most complained about according to Hilton
  10. 18. complimentary internet
  11. 19. most important meal of the day
  12. 21. deposit
Down
  1. 1. where we work
  2. 2. 14 chairs
  3. 5. rectangular, necessary to enter
  4. 6. heart of the hotel
  5. 7. face of the hotel
  6. 8. logged after audit
  7. 11. workout
  8. 15. Central place of a hotel
  9. 17. the best room in the house
  10. 20. Sam, Gary, David, etc.