Hotel Language exercise

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Across
  1. 1. give a sum of money as a reward for a service
  2. 2. malfunction or fault.
  3. 4. a sum paid as a pledge for a contract.
  4. 6. settle one's hotel bill before leaving.
  5. 10. the action of reserving something.
  6. 11. raise (something) to a higher standard.
Down
  1. 1. a person arranging accomodations etc.
  2. 3. a nickname for New York City.
  3. 5. an attendant who carries guests's luggage
  4. 7. a person who parks cars for guests.
  5. 8. a refrigerator in a hotel room
  6. 9. a price asked for goods or services.