HOTEL STAFF AND RELATED VOCABULARY

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Across
  1. 5. Basic services such as electricity, water, heating, and internet that a hotel needs to operate.
  2. 6. A person who stays at a hotel.
  3. 8. Attendant Cleans guest rooms, changes towels, and makes beds.
  4. 10. The system of pipes, sinks, toilets, and water in a hotel.
  5. 12. Officer Protects guests and hotel property.
  6. 14. The different periods of time when hotel employees work.
  7. 15. Welcomes guests, checks them in and out, and takes reservations.
  8. 16. The tools, machines, and devices used to operate the hotel.
  9. 17. Helps guests with information, tours, and transportation.
  10. 18. A problem or concern that a guest tells the hotel staff about.
Down
  1. 1. Manager Supervises all hotel departments and staff.
  2. 2. Supervises the cleaning staff and manages cleaning supplies.
  3. 3. Personnel Repairs equipment and fixes problems in the hotel.
  4. 4. Sheets, pillowcases, towels, and other fabric used in hotel rooms.
  5. 7. Carries guests' luggage to their rooms.
  6. 9. The work of repairing and keeping hotel facilities in good condition.
  7. 11. A person who pays for hotel services.
  8. 13. A room with a toilet, sink, and shower or bathtub for guests.