Across
- 2. Energy efficiency improvement.
- 4. Waste management process.
- 5. Gives guest a choice to not have their linens and towels refreshed daily, which can significantly reduce the amount of water, detergent, and electricity needed to launder them.
- 7. A process for room attendants to collect, bag , and label lost items.
- 9. Refillable dispensers for guest toiletries.
- 10. Sustainable resource management.
- 11. Sanitation supplies for guest services.
- 12. Sustainable water management.
Down
- 1. Efforts made by the staff in conjunction with guests to be more economically and environmentally friendly.
- 3. Keycard encryption and security technology.
- 6. Sustainable beverage solutions for guests.
- 8. Customer service experience.
