Across
- 5. What Mission Support helps provide so frontline employees have what they need to perform the mission.
- 9. A quality highlighted through passenger compliments, Toys for Tots giving, and support for coworkers.
- 10. A key value in timecard review, federal purchasing, payroll processing, and maintaining employee records.
- 12. A core mission reminder tied to security, awareness, and the lasting lessons carried through TSA service.
- 13. The process that must follow federal rules to keep airport operations compliant and supplied.
Down
- 1. The purpose of the Employee Advisory Council when it works as intended for different work groups.
- 2. The choice to not let the hardest part of the day define the whole day.
- 3. What employees are encouraged to provide through Town Halls, the Employee Advisory Council, and workforce communication channels.
- 4. A team tradition during pay period closing weekends while payroll works through timecards.
- 6. A recurring Town Hall theme focused on better updates, clearer questions, and stronger follow-through.
- 7. A key lesson from shutdown discussions, especially when employees may need resources or support.
- 8. A theme connecting Toys for Tots, public duty, passenger care, and the daily work of the workforce.
- 11. A trait emphasized in the “Off the Clock” feature as a way to handle passengers, pressure, and difficult moments.