Across
- 3. How happy the owner is with the way his business is being ran and the profits
- 5. How happy a consumer is towards your product
- 8. How happy your staff is working in your business
- 10. The increase in the amount of people that frequently visit your business.
Down
- 1. the reward for risk taking. The difference between the amount of revenue earned by a firm and total costs producing the goods and services the business sells.
- 2. How well your business is doing compared to other businesses
- 4. advantages that a business has over its rivals.
- 6. the strength of a business's position in a market measured by market share and profitability.
- 7. the performance of a business which takes account of social, environmental and ethical factors.
- 9. The quantity sold by a business as a % of total sales in a market.