Across
- 3. the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling
- 4. a feeling of pity or sense of compassion
- 5. recognition and enjoyment of the good qualities of someone or something
- 8. The process of working collaboratively with a group of people in order to achieve a goal
- 10. the imparting or exchanging of information
- 11. acceptance of the truth or existence of something
- 13. service the act of supporting and advocating for customers in their discovery, use, optimization, and troubleshooting of a product or service
- 15. the act of noticing something or a judgment or inference from something seen or experienced.
- 16. denoting an adjective that describes the class that a head noun belongs to and characterized by not having a comparative or superlative
- 17. discussion aimed at reaching an agreement
- 18. a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements
Down
- 1. Active listening is a way of listening and responding to another person that improves mutual understanding
- 2. express the meaning of (the writer or speaker or something written or spoken) using different words, especially to achieve greater clarity.
- 6. he conduct, aims, or qualities that characterize or mark a profession or a professional person.
- 7. an interrogative expression often used to test knowledge
- 9. the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions
- 12. he capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
- 14. the state or quality of being dedicated to a cause, activity.
