How to be successfull

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Across
  1. 3. the ability to sense other people's emotions, coupled with the ability to imagine what someone else might be thinking or feeling
  2. 4. a feeling of pity or sense of compassion
  3. 5. recognition and enjoyment of the good qualities of someone or something
  4. 8. The process of working collaboratively with a group of people in order to achieve a goal
  5. 10. the imparting or exchanging of information
  6. 11. acceptance of the truth or existence of something
  7. 13. service the act of supporting and advocating for customers in their discovery, use, optimization, and troubleshooting of a product or service
  8. 15. the act of noticing something or a judgment or inference from something seen or experienced.
  9. 16. denoting an adjective that describes the class that a head noun belongs to and characterized by not having a comparative or superlative
  10. 17. discussion aimed at reaching an agreement
  11. 18. a feeling of deep admiration for someone or something elicited by their abilities, qualities, or achievements
Down
  1. 1. Active listening is a way of listening and responding to another person that improves mutual understanding
  2. 2. express the meaning of (the writer or speaker or something written or spoken) using different words, especially to achieve greater clarity.
  3. 6. he conduct, aims, or qualities that characterize or mark a profession or a professional person.
  4. 7. an interrogative expression often used to test knowledge
  5. 9. the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions
  6. 12. he capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
  7. 14. the state or quality of being dedicated to a cause, activity.