How to Win Friends & Influence People-Ch.4,5 (3)

Edit Answers
12345678910111213141516171819
Across
  1. 1. Publilius Syrus, remarked, “We are interested in others when they are interested in _____.”
  2. 7. Principle 1: Don’t, ___________ condemn or complain.
  3. 8. A smile says, “I like you. You make me _____. I am glad to see you.”
  4. 9. All of us, be we workers in a factory, clerks in an office or even a king upon his throne—all of us like people who _________ us.
  5. 12. The ancient Chinese were a wise lot—wise in the ways of the world; and they had a proverb that you and I ought to cut out and paste inside our hats. It goes like this: “A man without a smiling face must not open a ______.”
  6. 13. Principle ______: Smile
  7. 15. Principle 2: Give honest and sincere ___________.
  8. 16. People are not interested in you. They are not interested in me. They are interested in __________—morning, noon and after dinner.
  9. 17. A chairman of one of the largest rubber companies in the U.S. stated, “people rarely succeed at anything unless they have _____ doing it.”
  10. 18. Showing a genuine interest in others not only wins friends for you, but may develop in its customers a ________ to your company.
  11. 19. These animals are such a hit because They are so glad to see us that they almost jump out of their skins.
Down
  1. 2. This person learned a valuable lesson by talking to a soda clerk showing genuine interest in everyone matters.
  2. 3. You don’t feel like smiling? Then what? Two things. First, ______ yourself to smile. If you are alone, force yourself to whistle or hum a tune or sing. Act as if you were already happy, and that will tend to make you happy.
  3. 4. “Phone Power” is a program that trains sales people and suggests that your smile comes through in your ______.
  4. 5. You can make more friends in two months by becoming genuinely interested in other _______ than you can in two years by trying to get other people interested in you.
  5. 6. The author made it a point to remember my friends' _________.
  6. 10. Principle 4: Become genuinely ___________ in other people.
  7. 11. Principle 3: Arouse in the other person an eager ________.
  8. 13. Professor James V. McConnell said theres far more information in a smile than a ______.
  9. 14. The expression one wears on one’s ____ is far more important than the clothes one wears on one’s back.