How to Win Friends & Influence People-Ch.4,5 (4)

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Across
  1. 3. The expression one wears on one’s ____ is far more important than the clothes one wears on one’s back.
  2. 5. Showing a genuine interest in others not only wins friends for you, but may develop in its customers a ________ to your company.
  3. 7. A smile says, “I like you. You make me _____. I am glad to see you.”
  4. 8. A chairman of one of the largest rubber companies in the U.S. stated, “people rarely succeed at anything unless they have _____ doing it.”
  5. 10. People are not interested in you. They are not interested in me. They are interested in __________—morning, noon and after dinner.
  6. 12. Principle 4: Become genuinely ___________ in other people.
  7. 15. Publilius Syrus, remarked, “We are interested in others when they are interested in _____.”
  8. 17. All of us, be we workers in a factory, clerks in an office or even a king upon his throne—all of us like people who _________ us.
  9. 18. This person learned a valuable lesson by talking to a soda clerk showing genuine interest in everyone matters.
Down
  1. 1. you leave the house, draw in your chin, carry the crown of the head high, and fill the lungs to the utmost; drink in the sunshine; greet your friends with a _______, and put soul into every handclasp.
  2. 2. Professor James V. McConnell said theres far more information in a smile than a ______.
  3. 4. Principle 2: Give honest and sincere ___________.
  4. 6. Principle 3: Arouse in the other person an eager ________.
  5. 8. Principle ______: Smile
  6. 9. You can make more friends in two months by becoming genuinely interested in other _______ than you can in two years by trying to get other people interested in you.
  7. 11. Principle 1: Don’t, ___________ condemn or complain.
  8. 13. The ancient Chinese were a wise lot—wise in the ways of the world; and they had a proverb that you and I ought to cut out and paste inside our hats. It goes like this: “A man without a smiling face must not open a ______.”
  9. 14. These animals are such a hit because They are so glad to see us that they almost jump out of their skins.
  10. 16. “Phone Power” is a program that trains sales people and suggests that your smile comes through in your ______.