Across
- 1. How to I get the free items to apply for my Buy 3, Get 3 Free?
- 4. Where do you guys ship to?
- 6. Default recommendation template
- 8. Can I use two promo codes on my order?
- 9. I can’t find this seasonal fragrance! Where is it?
- 10. I have an idea for a new product/fragrance!
- 11. Can you add an item to my order?
- 12. Why haven't I been receiving your promotional emails?
- 14. How long does it take for my points to show up for my online order?
- 16. Can you adjust my pricing for today’s flash sale?
- 17. What carriers do you use for shipping?
- 18. Have you applied my loyalty points?
- 20. 3-wick Candle Recommendation
- 21. Can you reship my short shipped item?
- 22. Greeting for a damaged item
Down
- 1. I can’t find this seasonal fragrance! Where is it?
- 2. I have replaced your damaged product!
- 3. Can you change my shipping address?
- 4. Can you remove an item from my order?
- 5. I’m sorry, your replacement item is out of stock!
- 7. My favorite fragrance was retired! Will you bring it back?
- 10. How can I reset the password for my loyalty app?
- 11. Can I ship my order to a Bath & Body Works store?
- 12. Can you cancel my order?
- 13. What sales do you have coming up?
- 15. How can I check my order status?
- 19. How much does shipping cost?