Across
- 2. Where is Elita located?
- 3. Can we give the customer a gift card for PM?
- 5. What does OPP stand for ?
- 9. What does MA stand for ?
- 12. A fee paid by customer to service tech for running service call. Fee is per product, per incident
- 13. What does DOP stand for?
- 15. Consumer Relations Agent
Down
- 1. What is eGC?
- 2. What does CR stand for?
- 4. What does IHT stand for ?
- 6. What does Proof of purchase stand for ?
- 7. What button must you press at the end of your claims to finalize the new claim?
- 8. What is the primary search method used in Elita?
- 10. Do you need to press the New Claim button?
- 11. A 12 digit # located at bottom left hand section of solicit letter & middle right & left bottom of application.
- 14. What do you input into the service line number?