Across
- 5. The recipient of the message
- 6. _________ values represent the values people say they use
- 9. Proposed five levels of needs.
- 12. The drive that an individual has to get the work done.
- 17. Theory which argued that behavior is a function of its consequences.
- 19. _________ Represent the values people actually rely on to guide their decisions and actions in an organization.
- 21. __________ reinforcement is the encouragement of certain behaviors by removing a negative stimuli.
- 22. An individual’s belief that he or she can complete a task.
- 24. Visible symbols of culture
- 26. Communication requiring two persons interacting with each other.
- 27. The information coming from the sender.
- 28. A trait characterized by sadness, moodiness, and emotional instability.
- 29. ________ model is a framework for defining the skill and knowledge requirements of a job.
- 31. ________ moderates the individual’s relationship to the stressor.
Down
- 1. The desire for achievement, self-respect, confidence, self-worth.
- 2. Defined as the expectation of employees to adapt to company policies and standards.
- 3. Positive acknowledgement of task
- 4. They must lead their teams by example and set the standard for expected behavior.
- 7. A communication barrier where words have multiple meanings in the message.
- 8. __________ proposed the ERG theory of motivation.
- 10. is the highest level of Maslow's hierarchy of needs.
- 11. S in SMART goals stands for ________.
- 13. The physical reaction one experiences when a stressor first presents itself.
- 14. Acronym for the personalities in The Five-Factor Model
- 15. _________ communication refers to the flow of information from employees up to the top management.
- 16. __________ reinforcement refers to the introduction of a desirable or pleasant stimulus after a behavior.
- 18. Factors outside of our control and they still can influence us.
- 20. Theory which states that money is the main motivator
- 23. __________ is a measure of how energetic, sociable and friendly a person is.
- 25. Primary motivator according to Frederick Taylor
- 30. ________ are the barriers or communication killers.
