Human Relations by Lori Sommers

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Across
  1. 3. theory x assumes that the average person feels this way about their work
  2. 8. a good starting point to acquiring serious self knowledge is to create this
  3. 9. peer evaluations are a form of this from co workers
  4. 11. according to Joseph LeDoux, this is the sum of the brains individual components
  5. 13. a type of opportunity for growth
  6. 14. Frederick W Taylor is considered the father of this type of management
  7. 15. what a person communicates about themselves and what others actually perceive
  8. 16. quality and quantity of communication are factors which relate to this
  9. 17. the area of the jahari window which consists of info known to us but kept from others
  10. 20. a formal method of feedback from superiors
  11. 22. a negative self evaluation in comparison to a standard and a decrease in self esteem
  12. 24. tis in the job enhances this in life
  13. 25. human resource policies are a factor which relates to this
  14. 26. relations the art of using systematic knowledge of human behavior to improve effectiveness
  15. 27. part of understanding human relations is recognizing the factors that do this to job performance and behavior
  16. 28. in the past, management used human relations techniques to satisfy workers and avoid this
  17. 29. in the text, there are five factors which contribute to performance and this in the workplace
  18. 32. the result of applying research methods to investigate problems of employee productivity sing the scientific method
  19. 34. human relations is important because it contributes to this in an organization
Down
  1. 1. an implication of the hawthorne study that the concept of person being motivated primarily by this, had to be replaced
  2. 2. a type of movement that began as a way for managers and advisors to become more sensitive to the needs of employees
  3. 4. questionnaires filled out by oneself are considered this
  4. 5. types of differences which may explain some of the differences in under and over evaluation
  5. 6. the area of the jahari window which consists of info known to us and to others
  6. 7. adequate training and instructions are a factor which relates to this
  7. 10. gathering valid information about oneself
  8. 12. the area of the jahari window which contains info that others are aware of but we are not
  9. 18. a window grid showing how much you know about yourself and how much others know about you
  10. 19. an understanding based on what could have been
  11. 21. the area of the jahari window that consists of info not known by you or others
  12. 23. theory y assumes that the expenditure of physical and mental effort in work is this
  13. 30. what an individual may actually be
  14. 31. the johari window has four areas also known as this
  15. 33. mental ability an education is a factor which relates to this