Human Resource Management (HRM)

1. A job _____________ provides details about the nature of a job.
2. It is a series of steps to interview, test and shortlist candidates.
5. It means providing information about a job applicant.
7. A trade union action in which employees refuse to do any work outside their employment terms.
8. Business practices aimed at creating a mixed workforce.
9. Business practices aimed at providing the same opportunity to everyone at the workplace.
12. Work-related education provided to workers.
13. An industrial action in which workers work at the strict minimum speed as needed by their employment contracts.
14. It refers to the analysis and forecasting of the quantity and quality of workers required by a firm.
15. Employees refuse to work for more than the normal working hours.
16. A temporary closure of the workplace to prevent employees from working and being paid.
17. Protestation by workers at or outside their workplace.
18. It is when a job is no longer required and the employee doing that job loses the job, despite no fault on his behalf.

1. It means sacking a worker from a job due to breach of discipline.
3. It describes the process of identifying the need for an employee, defining the job to be filled and selecting the right person to fill in the vacancy.
4. A description of the qualities and attributes of a job applicant is known as a person ______________.
6. An organisation of working people who aims to improve pay and working conditions of members at work.
10. It measures the rate at which employees are leaving a business.
11. It is a practice in which employees are able to give the right amount of time and efforts to their work and personal life.