Human Resources

2. one who primarily uses mental abilities and knowledge acquired in higher education
7. management the process of hiring, training, and developing employees
9. Defines the position and expectations of a job
11. income paid as a percentage of sales made by a salesperson
13. money added to an employee’s base pay
14. the process of ending the relationship between an employer and an employee
16. Bargaining the formal negotiation process between management and unions to resolve issues
18. the employees who work for a business
19. one whose job involves physical labor
20. education for people who have already completed their formal schooling and training

1. payment to an employee for work performed including wages or salaries, incentives, and benefits
3. a form of noncash compensation received in addition to a wage or salary
4. fixed payment for work and is expressed as an annual figure
5. Appraisal assesses job performance and progress toward set goals
6. is a process that identifies the job requirements for a position, employee qualifications, and how success will be evaluated
8. a third party reviews both sides and makes a legally-binding decision
10. an arrangement where employees work away from the business site
12. a type of compensation based on performance; pay for performance
15. a general reduction in the number of employees within a company
17. organized labor