Humanitarian Logistics

2. The central coordinator appointed in the case (three words)
3. The framework used for critical success factors (with 5 components)
5. The 3PL company mentioned in the case
8. The city where the 3PL company had local teams that helped fast response
9. One technology used for last-mile delivery in remote areas
12. The first phase of the humanitarian logistics system
13. One unconventional last-mile delivery mode used in the case
14. In humanitarian logistics, success is measured in _____ saved (not profit)

1. One of the guiding humanitarian principles (along with neutrality and impartiality)
4. The phase that includes rapid needs assessment and last-mile delivery
6. The single biggest operational challenge in disaster response (accounts for 60-80% of total costs)
7. UN pre-positioning depot city mentioned
10. Priority in humanitarian logistics
11. The final phase that focuses on building local capacity