Across
- 3. - A fixed amount you pay at the time of service.
- 5. - understanding and respecting others’ feelings and perspectives.
- 8. Care Art (ACA) - Provides access to health insurance through the Marketplace.
- 9. - A percentage of your covered expenses you pay after you’ve met your deductible.
- 10. - Federal law that protects patient privacy and governs the use and disclosure of health information.
- 12. - A partnership between the federal government and state governments.
Down
- 1. Health Information (PHI)- An individually identifiable health information that relates to a person's health condition, healthcare services, or payment for healthcare and is maintained in a designated record set.
- 2. - the amount you need to pay toward your covered medical expenses in a policy year before your insurance kicks in.
- 4. listening - fully understanding the caller before responding.
- 6. - Overutilization of services or other practices that result in unnecessary costs to the healthcare system, but are not caused by criminal negligence.
- 7. Identifiable Information (PII) - information that can identify, distinguish, or trace an individual, either by itself or when combined with other data.
- 11. Health Information (PHI)- Any individually identifiable health information transmitted or maintained in any form or medium.