IC3 - Unit 1 - Purchasing, Maintaining and Troubleshooting

2. Windows boot setting in which the computer starts up with the minimum of functions necessary to run.
5. Occurs when the computer completely ceases to function.
9. Provides the ability to upgrade or downgrade the ﬁrmware.
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13. Restarting the system.
14. Copy of the system ﬁles in their state at the earlier date or time.
16. Process of examining the current condition or state and determining how it differs from the desired condition or state.
19. Powering down the system and then restarting it. Also called a cold reboot.

1. Form a computer takes.
3. Original settings that the device had when it was new before the user made any changes.
4. Keeping the software in good working order.
6. Computer in which all of the hardware are contained in a single unit.
7. Systematically analyzing a problem to ﬁnd a solution.
8. Process of keeping the computer hardware in good working order.
10. Automated process of removing unneeded ﬁles.
12. Allows the current installation to be corrected without completely uninstalling and reinstalling the software.
15. Analyzes what is going on in the system and reports the results.
17. Using the restart function of the operating system. Also called a warm reboot.
18. Location on a hard drive where ﬁles are stored.