Across
- 4. The call type that takes awhile but allows us to send at least 3-4 D1's
- 5. Something cx can do online between accts but some call in for us to complete
- 6. What most of our long calls are in regards to
- 7. abbreviation for what most elderly cx refuse to use
- 8. Name we use to refer to people we help daily
Down
- 1. One thing we should not tolerate from customers
- 2. Something cx completes that makes us agents nervous
- 3. Where help is given