iCEV Appointments

8. ___ scheduling is when several patients are scheduled for the 1st 1/2 hr of each hr,& pts are seen in order they arrive.
10. Who is responsible for scheduling appointments?
13. Knowing the reason for the visit allows the assistant to correctly _____ the appointment.
15. Patient’s ______and the reason for the visit (chief complaint) should be recorded in the appointment book.
16. Established pts are those who return to the office & have been seen by the doctor within the last ___ years.
17. How long does a sick visit take?
18. A scheduling system divides time into designated
20. ___ booking is when 2 or more pts are scheduled for the same time.
21. _____-management software helps manage the daily operations by performing a variety of functions electronically
22. The ____ form shows authorization from a medical office for a patient to receive specialized services from another facility.
23. When similar appointments are grouped into blocks.

1. when a physician seeks guidance or the opinion of another physician.
2. High Fever, heavy bleeding, severe pain, vomiting, or diarrhea are considered.
3. What could happen to patients who repeatedly cancel appointments?The physician may dismiss the patient from the practice.
4. Routine, emergency, and acute illness are the 3 broad _____ of appointments.
5. an assistant uses ___ to determine whether a situation is an emergency.
6. the two categories for diagnostic tests? Radiology & _______.
7. How long does a complete physical examination take?
9. A paper record of scheduled visitors for a given practice.
11. It is the medical office assistant’s job to ____________________ the requests.
12. What is the longest amount of time a patient should wait?
13. ___ scheduling is when each pt has an individual appointment time. Several patients are scheduled for the first half hour of each hour, and patients are
14. Who can request a consultation? The physician or the _______.
19. An ________________________ is marked by the rapid onset of an unexpected sickness.