Across
- 2. Skill to offer corrective actions and improvements
- 5. Skill to effectively convey your message with clarity
- 6. Putting yourself in someone's shoes
- 7. Skill required to elicit a desired behaviour
Down
- 1. Helps in building better relationships
- 3. Powerful skill to make others think and arrive at solutions
- 4. Needed for better understanding and communicating