Across
- 7. Often referred to by Guests as "tickets", this describes park admision and is a tab on GSS
- 8. This site stores all the data for any Disney account associated with an email address
- 9. This term describes our attendance policy at Disney Central
- 12. Visible under the "Entitlements" tab on GSS, this refers to the service Guests can purchase to download their PhotoPass photos for either 1 day or a 30-day period
- 15. This is the community you are a part of
- 17. Star-Wave Identifier
- 18. This often comes in the form of a MagicBand or card and has a 12-digit Visual ID associated with it
- 19. A necessary and crucial part of your costume, this identifies you as a Cast Member and has a long legacy of courtesy and quality associated with it
- 20. This is the name of Josh's leader (HINT: Her office is located behind Elizabeth)
- 21. This team is your best resource for help when you are unsure what to do
- 22. One of the most used applications in your day-to-day operations; this site has a holistic view of a Guest's profile, showing you things including their itinerary, entitlements, and interaction notes
- 23. The closest AED is located under this nation's flag on the wall JP faces
- 24. Magic Kingdom and EPCOT both celebrate their anniversaries during this month, albeit 11 years apart
- 25. Vital Information, Necessary, Centralized
- 26. Important to have on you at all times while on Disney Property, this identifies you as an active employee of the Walt Disney Company and entitles you to any benfits associated with that status
- 27. This term refers to the 8-digit personnel number assigned to each Cast Member
Down
- 1. This online database has helpful articles to walk you and your Guest through various processes we might assist with
- 2. This escalation team is here to assist when your Guest asks to speak to a supervisor
- 3. This is the single best tool at your disposal as a Cast Member to assist in making decisions and prioritizing your work responsibilities
- 4. This is Josh's dog's name
- 5. This online database has information about theme park and resort offerings, including, but not limited to, park hours, attraction details, and restaurant menus
- 6. Formerly called "LifeCare", this resource, accessed through the Disney Cast Life site, has coutnless benefits, including discounts and services, that can help you save time and money as a Cast Member
- 10. Called "TVA" for short, this form assist in accurate time recording
- 11. Middle name of Brandon's favorite character
- 13. Shortened to "EAP", this is another fantastic resource that can help you or anyone in your household connect with a licensed therapist at no cost
- 14. Awlays here to save the day, this escalation team assists with complicated MyDisneyExperience issues
- 16. Partner with this team when you have a potentially escalated Annual Passholder situation