Across
- 2. Cloud-based Care Management software that provides complete solutions for all categories of service provision under the National Disability Insurance Scheme (NDIS), Home Care Packages (Support at Home), allied health professionals, aged care and other associated health-centered organisations.
- 3. The point the customer is working towards completing implementation
- 4. A change in progress or engagement that may impact Go-Live if not addressed
- 8. Used to confirm milestone progress and engagement in the system
- 9. Signal used to determine whether momentum is being maintained during implementation
- 11. Used with the customer to review progress in milestone calls
- 13. Short, dated updates that explain what is happening
- 15. The expected timeframe for implementation to progress
- 16. Movement towards completing implementation successfully
- 17. Learning Management System designed for health & care organisations to deliver organisation based training via modules, manage employee documentation for compliance, run training reports and much more.
Down
- 1. Internal resource that tracks all information on implementation projects including risk, disengagement and overall project statuses
- 5. Final checkpoint used to confirm readiness before closing implementation
- 6. A stage reached when customer momentum slows significantly and requires structured action
- 7. When customer expectations and actual progress match
- 10. Case Management software for healthcare organisations: allied health, NDIS, medicolegal, EAP’s and more.
- 12. Key checkpoints used to review progress and confirm next steps with the customer
- 14. What the Implementation Project Tracker provides to the wider team