Improvisation in Business

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Across
  1. 2. _____, don’t tell (Spolin, 1999).
  2. 3. _____ what your partner has created (Fey, 2010).
  3. 5. To improvise correctly, we must be willing to risk _____ and failure (Keefe, 2003).
  4. 7. Every inflection and movement implies a _____; no action is due to chance or motiveless (Johnstone, 1992).
  5. 11. Kind _____
  6. 14. Rambunctious _____
  7. 16. Jamming is _____ but fulfilling (Eisenberg, 1990).
  8. 17. Improvisation always occurs within a _____ (Vera and Crossan, 2004).
  9. 19. This makes us concentrate on the immediate here and now (Keefe, 2003).
  10. 20. Gangly _____
  11. 22. You can’t create the future in a structure designed to repeat the _____ (Daly, Dorsch, & Fisk, 2007).
  12. 24. Improvisation can _____ impact team innovation if certain conditions are present (Vera & Crossan, 2005).
Down
  1. 1. Improvisation is just chaos unless it is driven by a clear _____ (Daly, Dorsch, & Fisk, 2007).
  2. 2. The most outstanding ideas happen to live right next to the _____ ideas (Marren, 2008).
  3. 4. Customer service personnel benefit from improvisation trainings, as it can improve _____, effectiveness, ability to adapt, spontaneity, and comfort in handling unique situations (Daly, Dorsch, & Fisk, 2007).
  4. 6. Improvisation lies on a continuum, meaning there are _____ of improvisation (Weick, 1998).
  5. 8. Negotiation and improvisation share in common the idea of _____ (Balachandra et al., 2005).
  6. 9. Always _____ and say yes (Fey, 2010).
  7. 10. No one is the _____ of improvisation, and focusing on the team instead of oneself is essential in conflict resolution as well (Cohen, 2010).
  8. 12. The _____ principle implies that when one person goes up in status, the other goes down; there is no way to be neutral (Johnstone, 1992).
  9. 13. Improvisation is a mixture of making do and _____, which relates to both the creative and spontaneous aspects of the process (Vera & Crossan, 2004).
  10. 15. Jamming encourages both _____ and individuation (Eisenberg, 1990).
  11. 18. Improvisation is not inherently _____ or bad. Instead, we need to focus on the process itself and what makes it work (Vera & Crossan, 2004).
  12. 21. _____ it down the alley.
  13. 23. Theatre is a transparent and accessible metaphor for improvisation because we use its elements _____ in our lives (Vera & Crossan, 2004).
  14. 25. _____ means don’t be afraid to contribute (Fey, 2010).