Across
- 2. Preferred pitch quality for tele-calls
- 3. Type of finance used in construction projects
- 5. Speech element involving pauses and pacing
- 7. Emotion to start a pitch with (E in EBC)
- 9. First F in FFF Technique
- 11. Final goal of handling objections
- 12. One source of high-quality referrals
- 14. Step after greeting in appointment call
- 15. Key communication trait during listening
Down
- 1. First step in the sales funnel
- 4. Financial service often needed by manufacturers
- 6. Tool used for lead source management
- 8. Visual clue in effective communication
- 10. Industry with high-value bundled solutions like Indus Collect and POS
- 13. Statement showing future benefit to the client